Support · On-site across India
IT consulting and managed support — your outsourced IT department
For businesses with no IT department: procurement advice, vendor management, user onboarding, patching, monitoring, and a written IT roadmap you can budget against.
In short
IT AMC in India typically starts around ₹250–₹800 per desktop per month, ₹2,500 per server per month and ₹5,000 per month for network coverage, depending on response times and what is included. Comprehensive contracts cover preventive maintenance visits, priority breakdown support, patching, monitoring, backup verification and monthly reporting.
The first engagement is usually an inventory, because most businesses without an IT department do not know what they own, which licences renew when, or who holds the admin passwords. That document alone changes how well everything afterwards works.
IT consulting & support at a glance
- Desktop AMC
- From ₹250–₹800 per device / month depending on response window
- Server AMC
- From ₹2,500 per server / month
- Network AMC
- From ₹5,000 / month
- Minimum term
- One month — retainers continue because they work, not because you signed
- Response
- Agreed by severity in the contract; critical outages first
- Coverage
- On-site across India · remote support worldwide
Sound familiar?
What you get
- Asset, licence and credential inventory you actually own
- Defined response windows and a single escalation contact
- Patching, antivirus, monitoring and verified backups
- Hardware and software procurement at honest margins
- Staff onboarding and offboarding checklists
- Vendor management — ISP, hardware, software, AMC
- Quarterly roadmap review with costs for the next 12 months
What a managed IT contract should actually include
AMC quotes vary wildly in India because the contents vary wildly. Compare these lines rather than the headline per-device price — a cheap contract that excludes response times is a phone number, not a service.
| Element | What to insist on |
|---|---|
| Response windows | Written, by severity. 'Best effort' means no commitment at all |
| Preventive maintenance | Scheduled visits or remote health checks, not only reactive callouts |
| Patching & updates | OS and application patching with a reporting trail |
| Backup verification | Someone confirming restores work — not just that jobs ran |
| Asset & licence register | Maintained continuously, and handed to you on request |
| Offboarding | A checklist that revokes access and recovers equipment when staff leave |
| Reporting | Monthly summary of tickets, patches, backups and upcoming renewals |
| Exit terms | Documentation and credentials handed over without a fight |
Procurement without the markup game
The oldest trick in Indian SME IT is a vendor recommending whatever carries the best margin. You end up with a server sized for a company three times larger, or licences for features nobody uses.
I quote hardware and software at transparent cost, or specify it and let you buy directly. Either way you see the models and prices before anything is ordered, and the warranties are registered to your business, not to mine.
The 12-month IT roadmap
Businesses without an IT department almost always run IT as a series of emergencies. A roadmap turns that into a budget: what needs replacing this year, which licences renew and when, what security gaps exist, and what the next capability step costs.
It is reviewed quarterly, and it means capital expenditure is scheduled instead of arriving as a crisis on the worst possible week.
- Hardware age and replacement schedule, with costs
- Licence and subscription renewal calendar
- Security gaps ranked by risk, with a costed fix for each
- Backup and disaster recovery status, honestly stated
- Capacity headroom — storage, bandwidth, seats
- The next capability step and what it would cost to take it
Indicative pricing
What IT consulting & support costs
Indicative Indian market ranges for 2026. Final pricing depends on device count, response window and whether on-site visits are included.
| Coverage | Indicative range | What it includes |
|---|---|---|
| Desktop / laptop AMC | ₹250 – ₹800 per device / month | Remote and on-site support, patching, antivirus, hardware troubleshooting |
| Server AMC | From ₹2,500 per server / month | Monitoring, patching, firmware, backup verification, health checks |
| Network AMC | From ₹5,000 / month | Switches, firewall, Wi-Fi, ISP liaison, configuration changes |
| Full outsourced IT retainer | Quoted per business | Everything above plus procurement, vendor management, onboarding and the roadmap |
| IT audit (one-off) | ₹25,000 – ₹75,000 | Written report on assets, licences, security, backups and risks with costed fixes |
| Project work outside AMC | Quoted separately | Migrations, installations and rollouts, so the retainer stays predictable |
Minimum term is one month. Every contract includes an exit clause that hands you documentation and credentials — changing provider should never be expensive by design.
Tech stack
The exact platforms I build IT consulting & support on.
Mainstream, well-supported products with real warranties and real communities — so your system stays maintainable long after the invoice is settled.
Microsoft
Microsoft 365
Windows Server
Linux
Ubuntu
Google Workspace
Fortinet
Veeam Backup
TeamViewer
Zoho CRM
Jira / Confluence
Kaseya RMM
Why clients pick me for this
Four promises, written into every IT consulting & support contract.
Fixed price, no scope-creep billing
The quote you approve is the amount you pay. Anything extra is quoted and approved by you before a rupee is spent.
Milestone payments, not upfront risk
You pay against delivered stages. If a milestone is not signed off, the next one does not start.
Satisfaction sign-off before handover
Delivery closes only when you have tested it and confirmed it does what the scope said. Fixes inside that scope are free.
Support after the invoice is paid
A defined warranty period, then optional AMC. You call the person who built it — never a ticket queue.
How it runs
From your first message to signed-off delivery.
STEP 01
Inventory & audit
Every device, licence, subscription, credential and vendor written down — usually for the first time.
STEP 02
Stabilise the urgent
Backups verified, patching brought current, obvious security gaps closed, admin access recovered.
STEP 03
Retainer & response windows
Agreed severities, response times, escalation contact and monthly reporting.
STEP 04
Quarterly roadmap review
What to replace, renew, secure and budget for over the next twelve months.
FAQ
IT consulting & support — questions clients ask
How much does IT AMC cost in India?
Desktop AMC typically starts around ₹250–₹800 per device per month, server AMC from about ₹2,500 per server per month, and network AMC from around ₹5,000 a month. The spread comes from response windows and whether on-site visits are included — compare inclusions, not headline prices.
What response time do you commit to?
Response windows are written into the retainer and set by severity: a business-stopping outage is not treated like a slow printer. Whatever we agree goes in the contract, because 'best effort' is not a commitment.
Do you replace our existing AMC vendor?
Often, yes. Where specialist warranty work is genuinely needed I manage that vendor for you rather than handing you their number and stepping back. The point of a single accountable contact is that it stays single.
Is there a minimum term?
One month. Retainers continue because they work, not because you signed something. Every contract also includes an exit clause that hands you documentation and credentials without argument.
What is included in an IT audit?
A written report covering asset and licence inventory, security gaps, backup and restore status, network and access risks, and vendor exposure — each with a costed fix and a priority. It runs ₹25,000–₹75,000 and is the usual first engagement.
Can you handle hardware procurement?
Yes, at transparent cost, or I specify hardware and you buy directly. You see models and prices before anything is ordered, and warranties are registered to your business.
Do you support Microsoft 365 and Google Workspace?
Yes — licensing, user onboarding and offboarding, shared drives, security policies, MFA enforcement and backup of cloud mailboxes, which most businesses assume Microsoft or Google already handles for them and which they largely do not.
What happens when an employee leaves?
An offboarding checklist revokes access across every system, transfers ownership of files, recovers equipment and records it. This is the single most common security gap I find in businesses without an IT department.
Do you work with businesses outside Bengaluru?
Yes. Remote support covers anywhere; on-site visits are delivered across India, including Bhubaneswar, Cuttack, Rourkela, Sambalpur and Bhawanipatna.
Ready to get your IT consulting & support done properly?
Send the requirement today and a written, itemised quote is in your inbox within 24 hours. If it is not the right fit, I will tell you that instead of selling you something.
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