Cost guide
IT AMC cost in India (2026), and the eight clauses that decide if it is worth it
By Samuel Marndi · Updated
The short answer
IT AMC in India typically costs ₹250–₹800 per desktop per month, from ₹2,500 per server per month, and from ₹5,000 per month for network coverage. Delhi NCR contracts often start around ₹800 per device; Bangalore desktop AMC can start near ₹250, with the gap explained by response windows and whether on-site visits are included.
The headline per-device price is the least useful way to compare contracts. What actually determines value is the response commitment, whether preventive maintenance is scheduled, whether backups are verified rather than merely running, and what happens to your documentation if you leave.
Typical AMC pricing
| Coverage | Typical cost |
|---|---|
| Desktop / laptop | ₹250 – ₹800 per device / month |
| Server | From ₹2,500 per server / month |
| Network (switches, firewall, Wi-Fi) | From ₹5,000 / month |
| Printers | Often bundled or per-device |
| CCTV / access control | ₹1,500 – ₹10,000 per device / year |
| Full outsourced IT | Quoted per business |
The eight clauses to check before signing
- Response windows by severity, in writing. 'Best effort' is not a commitment, it is a decline
- Preventive maintenance. Scheduled visits or remote health checks, not just reactive callouts
- Patching with a reporting trail, so you can prove systems were current
- Backup verification — someone confirming restores work, not just that jobs ran
- Asset and licence register, maintained and handed over on request
- Offboarding process for staff who leave, covering access revocation and equipment
- Monthly reporting on tickets, patches, backups and upcoming renewals
- Exit terms. Documentation and credentials returned without a fight
Is AMC cheaper than hiring someone?
For businesses under roughly 40–50 users, almost always. A junior IT hire costs more per month than a comprehensive AMC and gives you one person's skill set, one person's availability and no cover for leave.
The calculation changes when you need someone physically present every day, or when the environment is complex enough to need daily attention. Above about 50 users, a hybrid — an internal hire for daily support, an external consultant for architecture and projects — usually wins.
FAQ
Related questions
What does IT AMC actually cover?
Typically preventive maintenance, breakdown support with agreed response times, hardware repair coordination, software troubleshooting, OS patching, antivirus, backup checks and monthly reporting. Coverage varies enormously — compare inclusions, not headline prices.
Should CCTV be on the same AMC as computers?
It can be, and there is a real advantage in one accountable contact. Cameras fail silently, so insist that scheduled checks include verifying that recording and retention are actually working, not just that the cameras have power.
Can I get AMC for a five-person office?
Yes, though per-device pricing at that size often makes a small fixed monthly retainer simpler for both sides. Ask for it — most providers will structure it that way if you ask.